The pandemic has had a major impact on operators' business services. It has accelerated some trends while disrupting others. In this article, our...
The increased spending on submarine networks by companies such as Facebook and Google will create opportunities for Africa-based operators to enhance...
More companies are outsourcing IT support to managed services providers (MSPs) as IT services become more complex. This article explores the role of...
Liberalisation of the European telecoms market has repeatedly led to intervention by regulatory and competition authorities, to detect, punish and...
The term '5G' is now well established – not just as the next generational step for the wireless industry, but also as an emerging vision of...
The enterprise ICT space has historically been dominated by fixed network operators. There is, however, an increasing demand for mobile services in...
Fibre assets are very capex intensive businesses and are large investment tickets. Conversely, other businesses in the fibre roll-out supply chain...
In many markets, competition for consumers is effective, but the market is not working well for those who do not engage by shopping around regularly....
This article presents some results from our mobile consumer survey to highlight the importance for operators of establishing relationships with...
GenAI could upset the established order in the telecoms industry. New, asset-light operators without legacy operations could have a significant cost...